The acquisition of Trident aligns perfectly with Provider Express’ broader tactic to provide the absolute very best expertise for IT industry experts in the knowledge heart all over the world. Solutions sent by Support Express offer you extended-time period Trident clients further selections for their IT infrastructure needs beyond multivendor guidance, which include Cloud, Managed Expert services, Hardware Options and more. In the coming months, Trident customers will have the appropriate pieces locally stocked before inserting a provider ticket with the help of OnDeck® Predictive Sparing®.
“Trident is thrilled to join the Provider Specific group,” reported Steve Studley, CEO of Trident Computer system Means. “Our corporations have prolonged been aligned in our ethos and commitment to services. Service Express delivers extra sources and innovation to our freshly merged consumer foundation. In the coming months, our customers will see amplified service choices and added instruments by ExpressConnect® to increase their support practical experience.”
Support Convey is the optimum-rated option company in its space with an sector-primary Web Promoter Score (NPS) of 91 and has worked alongside IT teams to optimize performance in the facts heart for over 25 decades. The organization leverages multivendor knowledge, a reliable world wide components distribution community that alleviates offer chain delays, and its proprietary technological innovation, ExpressConnect, to give organizations with tools to automate support in the details heart.
“Trident has a sturdy popularity for delivering great multivendor assistance to company customers around the world,” mentioned Ron Alvesteffer, President and CEO of Service Specific. “They’ve not only elevated provider levels but have also saved their consumers major dollars. Trident is a terrific fit, and we appear forward to supplying existing clients an expanded and revolutionary portfolio of facts middle solutions driven by Company Express’ most effective-in-course provider.”
For more details on Company Convey and the company’s unparalleled skills, take a look at serviceexpress.com.
About Support Express
Provider Express is an sector-foremost details center remedies provider specializing in world multivendor routine maintenance, cloud, managed expert services, hardware solutions and far more. Businesses around the entire world have confidence in Provider Categorical to deliver responsible close-to-stop support. With its flagship technological innovation, ExpressConnect®, Company Specific is effective together with IT teams to automate and streamline assist with monitoring, ticketing, integrations and account management. For more details, visit serviceexpress.com.
About Trident Laptop Methods
Trident is a multivendor knowledge centre providers service provider specializing in 3rd-party upkeep (TPM) and complex help for a lot more than 20 several years. The company supports customers across many industries, concentrating on financial establishments, gaming, electricity, federal government, health care and higher education.
Supply Service Express